1. Introduction

CoverMantra Services Private Limited (“CoverMantra,” “the Company,” “we,” or “us”) is incorporated under Indian law. The term “Platform” refers to our website and mobile application. By using the Platform, you (“User”) agree to these Terms & Conditions and our Privacy Policy. If you disagree with any part of these terms, please do not use the Platform.

2. General Information

CoverMantra acts solely as a facilitator between users and financial partners such as banks and NBFCs. We do not provide any financial products directly. Final decisions related to any financial transaction are made by the User and the financial partner; CoverMantra is not responsible for those outcomes.

3. Services Provided

• Connecting Users with lenders for loans, credit cards, and insurance.
• Facilitating access to credit reports through authorized vendors.
• Providing spend analysis using bank SMS data (with consent).
• Offering a social score by analyzing linked social media, where permissible.
• Any other related services as described on the Platform.

4. User Eligibility

You must be at least 18 years old and legally capable of entering contracts in India to use the Platform. We reserve the right to terminate your account for any violation or misuse.

5. Acceptance of Terms

By accessing or using the Platform, you confirm that you have read, understood, and agree to these Terms & Conditions. We may update these terms at any time, and your continued use of the Platform indicates acceptance of the changes.

6. User Accounts

Account creation requires accurate personal information. You are responsible for keeping your account credentials confidential and must notify us immediately of any unauthorized use. We may suspend or terminate accounts with incorrect information.

7. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our Platform, you consent to the collection and sharing of your data with our financial partners as outlined in that policy.

8. License to Use the Platform

You are granted a limited, non-transferable license to use the Platform for personal purposes. Unauthorized use—such as data scraping, reverse engineering, or commercial exploitation—requires our prior written consent.

9. Monitoring and Enforcement

We may monitor usage to ensure compliance with these terms. Objectionable content may be removed, and user information may be shared with authorities if required by law.

10. Service Suspension

We reserve the right to suspend or terminate services at any time without notice. Your access will cease immediately upon termination.

11. Limitation of Liability

CoverMantra is not liable for indirect, incidental, or consequential damages arising from your use of the Platform. We make no warranties regarding accuracy or completeness of content. Any agreements with financial partners are solely between you and them.

12. Indemnity

You agree to indemnify and hold harmless CoverMantra and its affiliates from any claims, damages, or legal expenses arising from your use of the Platform or violation of these terms.

13. Advertisements & Third-Party Links

The Platform may feature ads or links to external websites. We do not endorse or control third-party content and assume no responsibility for it.

14. Acknowledgements

You acknowledge that CoverMantra is a facilitator and does not guarantee any financial product outcomes. Claims must be resolved directly with the relevant financial partner.

15. Governing Law

These Terms are governed by Indian law. Any disputes will be handled in the competent courts in Delhi.

16. Grievance Redressal

If you have complaints or feedback, please send them to info@covermantra.in. We will endeavor to address concerns promptly.