Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your information.

1. Overview & Applicability

Last updated: Aug 1, 2025. This Privacy Policy (“Policy”) explains how CoverMantra, and its affiliates (“we,” “us,” or “our”) collect, use, store, and disclose personal information through our website and mobile application (collectively, the “Platform”). By accessing or using the Platform, you (“you,” “your,” “User”) consent to the practices described herein. If you do not agree, please do not use our services.

2. Services & Data Use

Credit Reports

  • Data Collected: Name, contact details, PAN, gender, age, and date of birth—collected with your explicit consent to fetch credit information.
  • Purpose: To provide insight into your financial profile.
  • Sharing: These reports are not shared with any third parties, unless required by law.

Loans & Credit Card Applications

  • What We Do: We connect you with RBI-registered NBFCs and banks that match your eligibility.
  • Information Obtained: Aadhaar, income details, KYC documents, and banking information—collected only with your consent.
  • Sharing: Your data is shared with lending partners strictly to process your application.

Marketing & Notifications

By providing your information, you consent to receiving communications via SMS, email, WhatsApp, or calls for promotional offers from us and our lending partners. You can opt out at any time.

Customer Support

We may collect information, including recorded calls, when you reach out to customer support to help us improve our services.

3. Cookies & Tracking

We use cookies and similar tools to identify users, improve your experience, and serve relevant ads. You may disable cookies via your browser settings, though this could affect functionality.

4. Your Rights

  • You may refuse or withdraw consent, though features may become unavailable.
  • Request correction, access, or deletion of your data (subject to legal retention requirements).

5. Storage & Security

Your data is stored securely in India using trusted cloud providers with strong safeguards, but internet transmission cannot be guaranteed completely safe.

6. Confidentiality & Third-Party Agreements

We only share your information with trusted third parties and lending partners under strict confidentiality, ensuring they use it only for agreed purposes.

7. Grievance Redressal

For any privacy concerns or requests, contact our Grievance Officer:

  • Name: Mandeep Phulia
  • Email: info@covermantra.in
  • Phone:9996327316
  • Address: 2nd Floor MK, Flex, Sanyas Ashram Road, Old Fatehabad, Haryana-125050
  • Response time: Within 48 hours.

8. Anti-Phishing Notice

We will never ask for passwords, bank details, or OTPs via email or message. If you receive such a request, do not respond and reach out to us.

9. Governing Law

This Policy is governed by the laws of India. Any disputes shall be subject to jurisdiction in India.

CoverMantra - Your Trusted Loan & Insurance Partner