Enterprise Infrastructure Controls

Information Security Policy

Operational standards, access controls, network safeguards, and cryptographic protocols securing CoverMantra Services Private Limited.

Effective: Sept 24, 2025•Version: 1.0•CIN: U46109DL2024PTC438732
01

Purpose & Scope

This Information Security Policy establishes the institutional framework for safeguarding digital assets, borrower telemetry, and computing resources. It mandates strict adherence to ISO 27001 controls, RBI IT Governance Guidelines, and CERT-In baseline cyber hygiene frameworks across all personnel and connected endpoints.

02

Core Security Triad (C-I-A)

Confidentiality

Zero-trust access restriction ensuring borrower PII is visible only to authorized personnel and verified partner NBFCs.

Integrity

Cryptographic hashing and tamper-evident audit trails ensuring borrower information cannot be altered in transit.

Availability

High-availability VPS infrastructure with redundant failover gateways ensuring 99.9% uptime for loan discovery.

03

Operational Security Controls

Privileged Access Management

Role-based access (RBAC) with just-in-time elevation and mandatory 2FA.

Perimeter Network Defense

Web Application Firewalls (WAF), DDoS mitigation, and intrusion prevention.

Hardened Endpoints

Centralized device management, disk encryption, and automatic security patches.

Quarterly VAPT Audits

Third-party penetration testing to identify and remediate microservice CVEs.

04

Workforce Training & Anti-Phishing Drills

All CoverMantra employees undergo mandatory annual cyber hygiene certifications and unannounced monthly simulated phishing exercises. Background verification and non-disclosure agreements (NDAs) are required prior to system provisioning.

Information Security Office (ISO)

Information Security Desk

To report a suspected phishing campaign or request security architecture whitepapers:

Security In-Charge
Information Security Team
CoverMantra Services Pvt. Ltd.
Direct Channel
info@covermantra.in
Response: Within 24 Hours
Corporate Entity:
CoverMantra Services Private Limited
CIN: U46109DL2024PTC438732
Regulatory Oversight:
RBI IT Governance and Information Security directions compliant.
Zero Consumer Fee:
Consumers are never billed for security infrastructure or audits.